The Works

Short Tour D’Horizon
Tom gives his view of the way the world of business works circa 2005 and beyond.

Execution/The “All-Important Last 95%”
Chapter 1, The Works. Execution is where we should/MUST begin.

EXCELLENCE (Or Why Bother at All?)
Chapter 2, The Works. Excellence is … “YOUR CHOICE. PERIOD.”

The “Strategy First” Myth
Chapter 3, The Works. SEVEN (VERY) Questionable “Foundation Myths.”

(REALLY!) First Things Before First Things
Chapter 4, The Works. Increase your ROI- in relationships.

34 BFOs/Blinding Flashes of the Obvious
Chapter 5, The Works. So simple you may have forgotten.

People (REALLY!) First
Chapter 6, The Works. An essential focus in an ever-changing world of work.


Putting People First: A Moral Imperative
Chapter 8, The Works. People development is HYPER-IMPORTANT.

Small and Medium-Sized Enterprises
Chapter 9, The Works. Tom uses German Mittelstand as exemplars.



DESIGN MINDEDNESS
Chapter 12, The Works. A “pervasive design mindedness” affects, “well, everything.”

Professional Service Firm “Model” as “Cure All”
Chapter 13, The Works. Profit internal customers too.

The “Age of ‘BRAND YOU’/‘Me Inc.’ ”
Chapter 14, The Works. You MUST take charge of your own career.



Pursue “Insanely Great”
Chapter 17, The Works. Extreme times call for extreme language—AND actions.
