People

EIGHTEEN Number Ones
A one-pager giving top priorities in 18 categories for your path to Excellence.

Discover Greatness
The nub of leadership is “helping/inviting others to ‘Discover Their Greatness.’ ”




100 Ways to Succeed/Make Money, 51–100
The second half of the 100 Success Tips. Also at ChangeThis.

Buckingham
The One Thing You Need to Know: The good manager uses what’s unique about each employee.




Shut Up
Tom says you’ll be amazed by what you learn if you’re willing to do one very simple thing: Shut up.

Everybody Is a Salesperson
When you interact with anyone outside your organization, you are in sales.

Managing By Wandering Around
Tom expounds on one of his favorite basics from In Search of Excellence.

GTHOOTO (Get The Hell Out Of The Office)
In this video, Tom simplifies the Managing By Wandering Around strategy.

Build Your Legacy
Since only your legacy lives on, you must consciously build it from day one.


Moral Bedrock
A leader’s principal obligation = Develop the skillset of everyone in the organization.

Project Leadership Excellence
42 points of reference for measuring your project leadership skills.


Ultimate Success Secrets
Respect, autonomy, and sky-high aspirations are the attributes that will bring you to success.


TEDx
Tom speaks on creativity. Quoting Richard Florida, he calls it “the ultimate economic resource.”

Off-Shoring Manifesto
Twenty hard truths about pitfalls and opportunities. Also at ChangeThis.


Space Matters
Tom explains why who sits next to whom in your office can make a huge difference.

Frontline Managers
In this video, longtime fan Dave Wheeler asks how Tom came to focus on frontline managers.

Tailoring Speeches
Tom’s answer to: “How do you tailor your speech to a different audience every time?”

Inspiration
Tom replies to a question submitted by website visitor Keith Clark about finding inspiration on difficult days.


Customer Loyalty
Tom says you’ll be amazed at the payoff when you concentrate on the customer.

Engage Your Brain
From Coyle’s The Talent Code: You’re more effective when engaged in your work.

American v. Southwest
An example of what might happen if you treat your employees like customers.

Invest in People
Improving the appearance of a biz is wasted if worker attitude isn’t upgraded too.

The 3H Video
Howard Schultz, Herb Kelleher, Conrad Hilton: Lessons for business success.PowerPoint, also.

The Dream Manager
Tom explores the message from Cool Friend Matthew Kelly’s book, The Dream Manager.





High Standard Deviation Enterprise
Getting WEIRD and staying WEIRD: Creating & Maintaining an HSDE.


Women Roar
Subtitle: “The New Economy’s Hidden Imperative.” Written 15 years ago, still relevant.

Boss-Free Implementation 2002
Prove your theory far from the top brass before you propose it to them.

Three-Minute Apologies
Per Tom, one of the most important practices you can adopt is the apology.

Tuck In the Shower Curtain
Tom’s lesson from Conrad Hilton is to be sure the little things get done.


You Are the Company You Keep
You must hang out with interesting people who pull you into the future.




Mini Presentations
Includes: Implementation, Corporate Culture, Managing By Wandering Around, Design.



(REALLY!) First Things Before First Things
Chapter 4, The Works. Increase your ROI- in relationships.


The “Age of ‘BRAND YOU’/‘Me Inc.’ ”
Chapter 14, The Works. You MUST take charge of your own career.

Putting People First: A Moral Imperative
Chapter 8, The Works. People development is HYPER-IMPORTANT.





TIB (This I Believe) Long
Tom says: love the mess, work in Technicolor, embrace deviance, etc.



Sales 25
Thoughts on great salespeople. Longer: “Excellence Always, Stitched.” Also at ChangeThis.

Tom Peters’ Lessons
Everything Tom learned about small business in the 25 years from 1981 to 2006.



All You Need to Know MASTER
Includes the themes of decency; curiosity; action; and try, fail, try again.

The Big 5
The art of listening is featured, with courtesy and appreciation as corollary behaviors.


Interviewing Excellence
How to conduct an interview to get the best people into your organization.








People (REALLY!) First
Chapter 6, The Works. An essential focus in an ever-changing world of work.




Excellence Opener
Visiting Novosibirsk, Siberia, in 2006 refreshed Tom’s passion for Excellence.

Re-imagine Manifesto
“Tomato TomA[h]to!” A list of “They say… I say” contrasts. Also at ChangeThis.


Recession Thoughts: Sacred Trust
To lead is to be responsible for the growth of your fellow humans.



Love Politics
Love office politics, but don’t lose sight of the big questions, like “Why am I here?”

The Power of Apology
Tom suggests adding how to apologize effectively to your strategic strengths.



Language Matters
Pay attention to words. “If you want an energetic place, use energetic language.”

Two Decisions a Year
Tom declares that your legacy is determined by the people you leave behind.

The 4 Most Important Words
In a blog comment, Tom discovered four words to use to empower your people.



Leadership 11
“The Change Tsunami”: jobs; technology; globalization; and war, warfighting & security.


Building Success
Philosophy of Dave Liniger (RE/MAX): Ensure the success of those who work for you.


Leadership 50
An updated “Leadership 50: All Bases,” these slides outline leadership best practices.

The Heart of Strategy
Strategic strength comes from maintaining superiority in talent and execution.


Algorithms
From the book Automate This: How Algorithms Came to Rule Our World, by Chris Steiner.

The Adaptive Organization
Hire for attitude, character, and proven teamwork more than for skill.

Debunking 6 Myths
Six superbly researched books attack six management/performance Foundation Myths.


You Are Your Calendar
If your calendar doesn’t reflect your stated priorities, you’re lying to yourself.

TDY Finance
Tom advises you to take a temporary duty assignment (TDY) in the finance department.

Read These Books
Tom provides a must-read book list to help you with relationships in business.



Develop Internal Customers
Tom says treat internal customers (workforce) better than external customers.


On Thoughtfulness
Tom presents his case for including thoughtfulness in your vision statement.

12 x 20 = 240 Lunches Per Year
Tom runs the numbers on opportunities to build your network and solve problems.

Brand Equals Talent
In this video, Tom reminds us that branding efforts depend on an emphasis on the talent.

Diversity Wins
The Difference, a book by Scott Page, avers that diverse groups often beat experts.

Innovation Equality
Tom suggests you implement an Innovation Equality Day, when all departments do R&D.

Measure Innovation
In this video, find an easy-to-implement method to ensure innovation in your work.

The Power of “I’m Sorry”
Tom notes that in healthcare a very little thing makes a BIG difference to patients.

Advice on Writing and Communication
In this video, Tom discusses writing influences and public speaking.

Innovation in Large Companies
A question from website visitor Jack Webb, “Why don’t big companies innovate?”

Women & Relationships
Tom asserts that, in business, you must understand women’s approach to relationships.




Short Tour D’Horizon
Tom gives his view of the way the world of business works circa 2005 and beyond.

Irreducibles209, Sales122, This I Believe Master
Get lots of info in this three-in-one PowerPoint.

PowerPoint Stuff
A mixed bag of subjects & quotes from Jack Welch, Nelson Mandela, and Mother Teresa.

Jobs-Stanford
Tom gives his favorite lines from Steve Jobs’s 2005 Stanford commencement address.

The HR/Training Manifesto
“Who are we?” “What’s our story?” Every employee should know the answers.




73 Big Things
Find 73 of Tom’s fave tips in this PowerPoint, e.g., social media, power of algorithms.



100 Ways to Succeed/Make Money, 1–50
The first half of the Success Tips. Also at ChangeThis.

The Big 8
Tom’s 8 universal truths of excellence in organizations, e.g., appreciating your people.

Healthcare Master
Including chapters such as “And They Call It Science” and “Over-treatment.”

Healthcare Horrors and Hope
A look at quality of care, technology, and the importance of kindness.



XF Communication
Cross-functional communication boils down to one extraordinarily simple variable.


Courtesy Matters
Tom tells us grand gestures aren’t always necessary, but the little things that matter.



Don’t Use Standardized Forms
An NFL team wouldn’t use a standard HR assessment on their talent. And you?

Hire the Last One Percenters
Look for a special class of people who can’t rest until the job’s done.

Servant Leadership
TP: “What’ve you done in the past 24 hours to be of service to your organization?”

Moving Stuff Around
A slides presentation about how you can become a change agent by managing spaces.


Management Collective Behavior
The Arrangement of Human Affairs in Pursuit of Desired Outcomes.

State of Women in USA Business
A two-page challenge from Tom: How do women fare in your organization?

In Search of Excellence
A 3‑Generation Report Card: 20 years from publication, Tom looks back.

Education 2002
This PDF gives Tom’s prescription for education to prepare for work life today.

First-line Supervisors
Tom tells why choosing first-line supervisors is one of your most important decisions.


Brand Inside
Brand Outside = Vision, plan, marketing. Brand Inside = People, culture, character.


Leadership 3
Three treatises on leadership: The Leadership50, The Leadership25, and LeadershipSHORT.



Acknowledgement
“Acknowledgement” may be the most important word in the English language, per Tom.

People (REALLY) First!
Do people come first in your organization? Measure yourself by Tom’s criteria.


Susan Cain: Quiet
Cain’s book inspired Tom to re-evaluate how we all see the non-talkers among us.


Listening
Tom highlights “the single most significant strategic strength” an organization can have.

Leadership 50: All Bases
Tom’s 50 standards for leaders, with more exposition than “Leadership 50”.

