EIGHTEEN Number Ones
A one-pager giving top priorities in 18 categories for your path to Excellence.
The nub of leadership is “helping/inviting others to ‘Discover Their Greatness.’ ”
The One Thing You Need to Know: The good manager uses what’s unique about each employee.
Tom says you’ll be amazed by what you learn if you’re willing to do one very simple thing: Shut up.
Showing Up Matters
The Delaware team at the U.S. Constitutional Congress had great impact by just being there.
Never Trash Your Competitors
A simple (but valuable) truth: Don’t stoop so low as to badmouth the competition.
Managing By Wandering Around
Tom expounds on one of his favorite basics from In Search of Excellence.
GTHOOTO (Get The Hell Out Of The Office)
In this video, Tom simplifies the Managing By Wandering Around strategy.
Thoughts on Budget
Some of the most noted engineering projects in the world came in over budget.
Build Your Legacy
Since only your legacy lives on, you must consciously build it from day one.
A leader’s principal obligation = Develop the skillset of everyone in the organization.
Project Leadership Excellence
42 points of reference for measuring your project leadership skills.
Ultimate Success Secrets
Respect, autonomy, and sky-high aspirations are the attributes that will bring you to success.
The TV show House inspired this list of desirable practices for businesses and leaders.
Tom explains why who sits next to whom in your office can make a huge difference.
In this video, longtime fan Dave Wheeler asks how Tom came to focus on frontline managers.
Tom says you’ll be amazed at the payoff when you concentrate on the customer.
Invest in People
Improving the appearance of a biz is wasted if worker attitude isn’t upgraded too.
The 3H Video
Howard Schultz, Herb Kelleher, Conrad Hilton: Lessons for business success.PowerPoint, also.
The Dream Manager
Tom explores the message from Cool Friend Matthew Kelly’s book, The Dream Manager.
Excellence Always Video
If not excellence, what else should you be doing with your time, your life? PowerPoint, also.
In this video, Tom says you must “play politics” to get things done. PDF transcript attached.
Corporate Social Responsibility
In this video, Tom says that corporations must be part of the community.
Watch Tom speak about reinvention in English with Brazilian Portuguese subtitles.
Managers of all kinds should supplement the “To-Do” list with the … “To-Don’t” list.
Per Tom, one of the most important practices you can adopt is the apology.
Tuck In the Shower Curtain
Tom’s lesson from Conrad Hilton is to be sure the little things get done.
Includes: Implementation, Corporate Culture, Managing By Wandering Around, Design.
(REALLY!) First Things Before First Things
Chapter 4, The Works. Increase your ROI- in relationships.
Putting People First: A Moral Imperative
Chapter 8, The Works. People development is HYPER-IMPORTANT.
Chapter 12, The Works. A “pervasive design mindedness” affects, “well, everything.”
A collection including: CEOs Are Idiots and New Economy, New Biz Degrees, among others.
Appendix 2, Excellence. NO EXCUSES! Execution is more important than business systems.
Tom Peters’ Lessons
Everything Tom learned about small business in the 25 years from 1981 to 2006.
All You Need to Know MASTER
Includes the themes of decency; curiosity; action; and try, fail, try again.
The Big 5
The art of listening is featured, with courtesy and appreciation as corollary behaviors.
Business Excellence in a Digital Age
Tom says business now is much the same as in 1982 when he co-wrote Search.
How to conduct an interview to get the best people into your organization.
People (REALLY!) First
Chapter 6, The Works. An essential focus in an ever-changing world of work.
The Problem Is Rarely the Problem
The response to the problem invariably ends up being the real problem.
Execution is the best strategy; an idea enhanced by Execution, by Bossidy and Charan.
“Tomato TomA[h]to!” A list of “They say… I say” contrasts. Also at ChangeThis.
Recession Thoughts: Sacred Trust
To lead is to be responsible for the growth of your fellow humans.
Love office politics, but don’t lose sight of the big questions, like “Why am I here?”
The Power of Apology
Tom suggests adding how to apologize effectively to your strategic strengths.
MBWA with Howard Shultz
Starbucks’ Schultz uses Tom’s favorite basic from In Search of Excellence.
Pay attention to words. “If you want an energetic place, use energetic language.”
Two Decisions a Year
Tom declares that your legacy is determined by the people you leave behind.
The 4 Most Important Words
In a blog comment, Tom discovered four words to use to empower your people.
“The Change Tsunami”: jobs; technology; globalization; and war, warfighting & security.
Philosophy of Dave Liniger (RE/MAX): Ensure the success of those who work for you.
An updated “Leadership 50: All Bases,” these slides outline leadership best practices.
The Adaptive Organization
Hire for attitude, character, and proven teamwork more than for skill.
Debunking 6 Myths
Six superbly researched books attack six management/performance Foundation Myths.
You Are Your Calendar
If your calendar doesn’t reflect your stated priorities, you’re lying to yourself.
Tom advises you to take a temporary duty assignment (TDY) in the finance department.
Read These Books
Tom provides a must-read book list to help you with relationships in business.
Out-Read the Other Guy
Tom talks about a key to success: reading. Stay informed and develop analytical skills.
You can plan indefinitely or move on to the business of implementing the plan.
The Getting-Things-Done MBA
Tom’s view on maximizing the implementation skills of your organization.
Develop Internal Customers
Tom says treat internal customers (workforce) better than external customers.
Tom presents his case for including thoughtfulness in your vision statement.
The Difference, a book by Scott Page, avers that diverse groups often beat experts.
Hold ‘Em and Fold ‘Em
In this video, Tom’s advice is to hang in longer than anyone else thinks is wise.
In this video, find an easy-to-implement method to ensure innovation in your work.
The Power of “I’m Sorry”
Tom notes that in healthcare a very little thing makes a BIG difference to patients.
Best Practices, Love ‘Em and Hate ‘Em
Tom says best practices as business strategy can be effective, or not.
Women & Relationships
Tom asserts that, in business, you must understand women’s approach to relationships.
The Solutions Imperative
This presentation from 2002 has many of Tom’s favorite quotes from that era.
A look at The Breaking of Nations: Order and Chaos in the 21st Century, by Cooper.
Irreducibles209, Sales122, This I Believe Master
Get lots of info in this three-in-one PowerPoint.
The HR/Training Manifesto
“Who are we?” “What’s our story?” Every employee should know the answers.
73 Big Things
Find 73 of Tom’s fave tips in this PowerPoint, e.g., social media, power of algorithms.
The Big 8
Tom’s 8 universal truths of excellence in organizations, e.g., appreciating your people.
Tom suggests Master of Metabolic Management, Doctor of Enthusiasm, and more.
Cross-functional communication boils down to one extraordinarily simple variable.
Tom tells us grand gestures aren’t always necessary, but the little things that matter.
Don’t Use Standardized Forms
An NFL team wouldn’t use a standard HR assessment on their talent. And you?
Hire the Last One Percenters
Look for a special class of people who can’t rest until the job’s done.
TP: “What’ve you done in the past 24 hours to be of service to your organization?”
Moving Stuff Around
A slides presentation about how you can become a change agent by managing spaces.
Management Collective Behavior
The Arrangement of Human Affairs in Pursuit of Desired Outcomes.
Tom tells why choosing first-line supervisors is one of your most important decisions.
Brand Outside = Vision, plan, marketing. Brand Inside = People, culture, character.
Three treatises on leadership: The Leadership50, The Leadership25, and LeadershipSHORT.
“Acknowledgement” may be the most important word in the English language, per Tom.
People (REALLY) First!
Do people come first in your organization? Measure yourself by Tom’s criteria.
Tom highlights “the single most significant strategic strength” an organization can have.
Leadership 50: All Bases
Tom’s 50 standards for leaders, with more exposition than “Leadership 50”.
The “Have You” 50 plus XF 50
A PowerPoint of Have You 50 paired with XF (Cross-Functional) 50.