Here’s a peek into the evo­lu­tion of Tom’s thinking.

The health­care indus­try high­lights the impact of kind­ness, with $0 investment.

Includes: Imple­men­ta­tion, Cor­po­rate Cul­ture, Man­ag­ing By Wan­der­ing Around, Design.

Points from Skin in the Game, by John Ham­mer­gren, CEO of McKesson Med­ical Sup­ply Corp.

Chal­lenges for health­care professionals.

Emerg­ing health­care real­i­ties in the third millennium.

Pur­sue new mar­kets made up of women, boomers, the eco-friend­ly, and more.

Tom lists changes that have occurred and pre­dicts those that will occur—soon.

From the book Auto­mate This: How Algo­rithms Came to Rule Our World, by Chris Steiner.

A reminder from Tom that un-sexy solu­tions can be valu­able, even life saving.

A mixed bag of quotes on busi­ness merg­ers, writ­ing, fash­ion, med­ical errors, etc. 

These slides give Tom’s view of prob­lems in the health­care indus­try cir­ca 2004.

Includ­ing chap­ters such as “And They Call It Sci­ence” and “Over-treat­ment.”

A look at qual­i­ty of care, tech­nol­o­gy, and the impor­tance of kindness.

A 16-slide snap­shot of what Tom sees as impor­tant for thriv­ing in uncer­tain times.

Tom high­lights “the sin­gle most sig­nif­i­cant strate­gic strength” an orga­ni­za­tion can have.