A one-pager giv­ing top pri­or­i­ties in 18 cat­e­gories for your path to Excellence.

Engage your employ­ees! Tom’s 1st mes­sage for 2019. Also known as Extreme Employ­ee Engage­ment.

The nub of lead­er­ship is “helping/inviting oth­ers to ‘Dis­cov­er Their Greatness.’ ”

A quick self-assess­ment test to rate your own lead­er­ship skills.

What makes Pro­fes­sion­al Ser­vice Firms great: integri­ty, lis­ten­ing, and more.

Tom’s Top 41 Quotes address atti­tude above all else as a key to Excellence.

The sec­ond half of the 100 Suc­cess Tips. Also at ChangeTh­is.

Tom lays out this one-page list of unchang­ing fundamentals.

Two slides. Open the file to dis­cov­er what PXX means!

Since only your lega­cy lives on, you must con­scious­ly build it from day one.

A short list of one-lin­ers to inspire imme­di­ate action.

42 points of ref­er­ence for mea­sur­ing your project lead­er­ship skills.

What mes­sage would you put on the side of a cof­fee cup?

Respect, auton­o­my, and sky-high aspi­ra­tions are the attrib­ut­es that will bring you to success.

Tom’s paean to small busi­ness, includ­ing steps to tak­ing on the big guys: “Wal­lop­Wal­mart.”

Tom’s advice for tough times: “Win With the ‘2Es.’ Exe­cu­tion. Excellence.”

This PDF is from The Brawl With No Rules Series, 2002; the PPT, from 2006.

Here’s a peek into the evo­lu­tion of Tom’s thinking.

In this video, long­time fan Dave Wheel­er asks how Tom came to focus on front­line managers.

Tom’s answer to: “How do you tai­lor your speech to a dif­fer­ent audi­ence every time?”

Tom replies to a ques­tion sub­mit­ted by web­site vis­i­tor Kei­th Clark about find­ing inspi­ra­tion on dif­fi­cult days.

Tom revis­its the first of the basics from In Search of Excel­lence.

For­mer Burg­er King chief Bar­ry Gib­bons says be any­thing oth­er than ordinary.

From Coyle’s The Tal­ent Code: You’re more effec­tive when engaged in your work.

Howard Schultz, Herb Kelle­her, Con­rad Hilton: Lessons for busi­ness suc­cess.Pow­er­Point, also.

Serve your exter­nal cus­tomers by serv­ing your employ­ees first. PPT also.

At the World Busi­ness Forum in Milan, 2013, Tom talks lead­er­ship. Video.

Tom makes the case for hir­ing for pas­sion over experience.

If not excel­lence, what else should you be doing with your time, your life? Pow­er­Point, also.

Excel­lence. NO EXCUSES! Appen­dix 1. Exper­i­ment out of the boss’s sight.

Per Tom, one of the most impor­tant prac­tices you can adopt is the apology.

Fifty-sev­en ideas to take you “From Action to Excellence.”

An out­line for dif­fer­en­ti­at­ing your business.

Includes: Imple­men­ta­tion, Cor­po­rate Cul­ture, Man­ag­ing By Wan­der­ing Around, Design.

Sev­en essen­tial pre­sen­ta­tions, stitched together.

Appen­dix 3, Excel­lence. NO EXCUSES! Tom’s fore­word to Rich Karl­gaard’s book.

Chap­ter 2, The Works. Excel­lence is … “YOUR CHOICE. PERIOD.”

There is no Excel­lence with­out cross-func­tion­al Excellence.

Chap­ter 13, The Works. Prof­it inter­nal cus­tomers too.

Tom says: love the mess, work in Tech­ni­col­or, embrace deviance, etc.

Appen­dix 5, Excel­lence. NO EXCUSES! Tips on how to con­nect to an audience.

Thoughts on great sales­peo­ple. Longer: “Excel­lence Always, Stitched.” Also at ChangeTh­is.

Get the ben­e­fit of Tom’s 40-plus years of study.

Every­thing Tom learned about small busi­ness in the 25 years from 1981 to 2006.

Appen­dix, The Works. Tom’s selec­tion of wis­dom from others.

Qual­i­ty is the answer to “What’s the Point?”

Tom says busi­ness now is much the same as in 1982 when he co-wrote Search.

How to con­duct an inter­view to get the best peo­ple into your organization.

On day three of 2006, Tom describes the jour­neys he’s already taken.

Luck … owes a lot to max­i­miz­ing oppor­tu­ni­ties.—Lib­er­a­tion Management

Serv­ing cus­tomers comes from serv­ing those who serve the customer.

Tom’s thoughts on how you’ll look back on your legacy.

The basics from “Inno­va­tion NEW Short” in list form.

Tom says that cross-func­tion­al min­gling is essen­tial to success!

Excel­lence Two: Tom describes two things he obsess­es about.

Man­age­ment as alge­bra­ic func­tions, e.g., S = ƒ(…); “Suc­cess is a func­tion of …”

Vis­it­ing Novosi­birsk, Siberia, in 2006 refreshed Tom’s pas­sion for Excellence.

“Tomato TomA[h]to!” A list of “They say… I say” con­trasts. Also at ChangeTh­is.

Lessons Tom gleaned from read­ing Grant by Jean Edward Smith.

Tom says put a per­son­al touch into any pre­sen­ta­tion to form an all-impor­tant connection.

Tom declares that your lega­cy is deter­mined by the peo­ple you leave behind.

Orga­ni­za­tions exist to serve. Also at Change This.

Phi­los­o­phy of Dave Lin­iger (RE/MAX): Ensure the suc­cess of those who work for you.

209 truths that Tom finds unde­ni­able, such as: “We all have customers.”

An updat­ed “Lead­er­ship 50: All Bases,” these slides out­line lead­er­ship best practices.

Tom’s def­i­n­i­tions of excel­lence in 5, 4, 3, 2, or 1 words.

Hire for atti­tude, char­ac­ter, and proven team­work more than for skill.

Tom gives us the list of 25 truths he’s arrived at through­out his career.

Sev­en slides on three essen­tial priorities.

In this video, Tom dis­cuss­es writ­ing influ­ences and pub­lic speaking.

Pin up this one page in your office, refer to it frequently.

The Pro­fes­sion­al Ser­vice Firm is one of Tom’s stan­dards of Excellence.

In this 40-slide set from 2004 known as X04, Tom gives 10 points of Excellence.

Tom asks you to project your­self into the future and look back on your work’s impact.

Get lots of info in this three-in-one PowerPoint. 

A mixed bag of sub­jects & quotes from Jack Welch, Nel­son Man­dela, and Moth­er Teresa.

The main ideas of Tom’s book Re-imag­ine!

First there were 25 tips; then 89; then 122. Try one pre­sen­ta­tion or all three.

Tom says that meet­ings are what boss­es do.

The first half of the Suc­cess Tips. Also at ChangeTh­is.

Tom’s 8 uni­ver­sal truths of excel­lence in orga­ni­za­tions, e.g., appre­ci­at­ing your people.

One slide offers what Tom con­sid­ers 12 char­ac­ter­is­tics of suc­cess­ful businesses.

Though Tom wrote this PPT in 2006, it applies now and always.

Tom answers the ques­tion, “How can what you describe work in my lit­tle shop?”

Tom shares the secret of Excel­lence accord­ing to the founder of IBM.

Tom claims that excel­lent orgs are “no less than cathedrals.”

A 3‑Generation Report Card: 20 years from pub­li­ca­tion, Tom looks back.

A 16-slide snap­shot of what Tom sees as impor­tant for thriv­ing in uncer­tain times.

Tom’s 60th birth­day inspired this list of beliefs.

Three trea­tis­es on lead­er­ship: The Leadership50, The Leadership25, and LeadershipSHORT.

Tom out­lines a few dif­fer­ences between his think­ing and Jim Collins’s Good To Great.

Tom says, “Use the word ‘Pas­sion’ ” in busi­ness … often.

Tom says peo­ple are an asset, part of your path to success.

Tom gives “all you need to know” in six (total!) steps.

Gain the com­pet­i­tive edge in brand­ing your com­pa­ny by mak­ing it dra­mat­i­cal­ly different.

An exam­ple of how to remind cus­tomers of just how Excel­lent your ser­vice can be.

Tom’s 50 stan­dards for lead­ers, with more expo­si­tion than “Lead­er­ship 50”.

Tom gives his view of what’s wrong with edu­ca­tion and how to improve it.

Tom sug­gests your busi­ness can stand out in a crowd­ed mar­ket­place with ser­vices added.

Re-imag­ine your business—with a focus on ser­vice to the customer.

32 ways to have cus­tomers who are more than engaged.

A Pow­er­Point of Have You 50 paired with XF (Cross-Func­tion­al) 50.

In this video Tom answers a ques­tion he hears frequently.