Excellence Now

Entrepreneurs

Muhammad Yunus

Con­sid­er these ideas from the 2006 Nobel Peace Prize Winner.

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Brand You World

You must build your own rep­u­ta­tion for excel­lence and cre­ate your own life.

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Bias for Action

Do some­thing. Do any­thing. Now.

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Great PSFs

What makes Pro­fes­sion­al Ser­vice Firms great: integri­ty, lis­ten­ing, and more.

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100 Ways to Succeed/Make Money, 51–100

The sec­ond half of the 100 Suc­cess Tips. Also at ChangeTh­is.

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Buckingham

The One Thing You Need to Know: The good man­ag­er uses what’s unique about each employee.

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Redux Redux Redux

Tom repeats him­self on the sub­ject of say­ing “thanks.”

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Shut Up

Tom says you’ll be amazed by what you learn if you’re will­ing to do one very sim­ple thing: Shut up.

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Showing Up Matters

The Delaware team at the U.S. Con­sti­tu­tion­al Con­gress had great impact by just being there.

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Start Something Dull

Tom tells a sto­ry of two men, who, by doing very dull things, have made lots of $$$.

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Everybody Is a Salesperson

When you inter­act with any­one out­side your orga­ni­za­tion, you are in sales.

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Never Trash Your Competitors

A sim­ple (but valu­able) truth: Don’t stoop so low as to bad­mouth the competition.

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GTHOOTO (Get The Hell Out Of The Office)

In this video, Tom sim­pli­fies the Man­ag­ing By Wan­der­ing Around strategy.

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Thoughts on Budget

Some of the most not­ed engi­neer­ing projects in the world came in over budget.

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Build Your Legacy

Since only your lega­cy lives on, you must con­scious­ly build it from day one.

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Innovation NEW—Short

Rethink your idea of inno­va­tion. See also “Inno­va­tion Tac­tics.”

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Innovation IS Strategy

Talk­ing points include: bias for action, inno­vate or die, strat­e­gy second.

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Moral Bedrock

A lead­er’s prin­ci­pal oblig­a­tion = Devel­op the skillset of every­one in the organization.

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Cup Challenge

What mes­sage would you put on the side of a cof­fee cup?

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Ultimate Success Secrets

Respect, auton­o­my, and sky-high aspi­ra­tions are the attrib­ut­es that will bring you to success.

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Jim’s Plus

Tom’s paean to small busi­ness, includ­ing steps to tak­ing on the big guys: “Wal­lop­Wal­mart.”

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The Work Matters

This PDF is from The Brawl With No Rules Series, 2002; the PPT, from 2006.

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House

The TV show House inspired this list of desir­able prac­tices for busi­ness­es and leaders.

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Goals and Strategy

Tom gives his view of the impor­tant ele­ments of busi­ness success.

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Space Matters

Tom explains why who sits next to whom in your office can make a huge difference.

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Tell Stories

Gand­hi says your life is your mes­sage. In this video, Tom says your brand is your story.

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Bias for Action Video

Tom revis­its the first of the basics from In Search of Excel­lence.

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Be Extraordinary

For­mer Burg­er King chief Bar­ry Gib­bons says be any­thing oth­er than ordinary.

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Organizational Excellence

Serve your exter­nal cus­tomers by serv­ing your employ­ees first. PPT also.

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Passion!

Tom makes the case for hir­ing for pas­sion over experience.

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The Dream Manager

Tom explores the mes­sage from Cool Friend Matthew Kel­ly’s book, The Dream Man­ag­er.

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Yes, You Are in Sales!

Tom says that if you want to get any­thing done—then you are in sales.

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Excellence Always Video

If not excel­lence, what else should you be doing with your time, your life? Pow­er­Point, also.

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Start-up Advice for Newpreneurs

This video was made after the Aliba­ba New­pre­neur of the Year event, 2009.

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Politics

In this video, Tom says you must “play pol­i­tics” to get things done. PDF tran­script attached.

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Newpreneurs and the Economy

Tom dis­cuss­es the econ­o­my cir­ca 2009 and gives tips for “new­pre­neurs.”

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11H

Tom’s col­lec­tion of wis­dom from H‑named sources now totals 11.

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Corporate Social Responsibility

In this video, Tom says that cor­po­ra­tions must be part of the community.

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PSF Unbound

In this PDF, Tom fore­sees (TOTAL) Vic­to­ry of the Pro­fes­sion­al Ser­vice Firm.

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Brawl

Writ­ten in 2002, this is Tom exhibit­ing great skill at being prescient.

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Women Roar

Sub­ti­tle: “The New Econ­o­my’s Hid­den Imper­a­tive.” Writ­ten 15 years ago, still relevant.

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Pursue “Insanely Great”

Chap­ter 17, The Works. Extreme times call for extreme language—AND actions.

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Re-imagine! Video

Watch Tom speak about rein­ven­tion in Eng­lish with Brazil­ian Por­tuguese subtitles.

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Three-Minute Apologies

Per Tom, one of the most impor­tant prac­tices you can adopt is the apology.

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You Are the Company You Keep

You must hang out with inter­est­ing peo­ple who pull you into the future.

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Transformational Change

An out­line for dif­fer­en­ti­at­ing your business.

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34 BFOs/Blinding Flashes of the Obvious

Chap­ter 5, The Works. So sim­ple you may have forgotten.

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The Soft Edge

Appen­dix 3, Excel­lence. NO EXCUSES! Tom’s fore­word to Rich Karl­gaard’s book.

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Small and Medium-Sized Enterprises

Chap­ter 9, The Works. Tom uses Ger­man Mit­tel­stand as exemplars.

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TIB (This I Believe) Long

Tom says: love the mess, work in Tech­ni­col­or, embrace deviance, etc.

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Professional Services Added

DID WE MAKE A DRAMATIC, LASTING, GAME-CHANGING DIFFERENCE?

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Presentation Excellence

Appen­dix 5, Excel­lence. NO EXCUSES! Tips on how to con­nect to an audience.

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Sales 25

Thoughts on great sales­peo­ple. Longer: “Excel­lence Always, Stitched.” Also at ChangeTh­is.

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Tom Peters’ Lessons

Every­thing Tom learned about small busi­ness in the 25 years from 1981 to 2006.

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All You Need to Know MASTER

Includes the themes of decen­cy; curios­i­ty; action; and try, fail, try again.

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Independent Retailer Edge

49 Points of poten­tial Dra­mat­ic Difference.

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9H

Lessons from wise lead­ers with H in their names.

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Business Excellence in a Digital Age

Tom says busi­ness now is much the same as in 1982 when he co-wrote Search.

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Interviewing Excellence

How to con­duct an inter­view to get the best peo­ple into your organization.

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What I’ve Done This Year

On day three of 2006, Tom describes the jour­neys he’s already taken.

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Pursuit of Luck

Luck … owes a lot to max­i­miz­ing oppor­tu­ni­ties.—Lib­er­a­tion Management

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Wallop Walmart Plus

An out­line for small busi­ness begin­nings and success.

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Innovation NEW—List

The basics from “Inno­va­tion NEW Short” in list form.

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111 Ridiculously Obvious Thoughts on Selling

Every­one is in sales. Also at Change This.

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Excellence Opener

Vis­it­ing Novosi­birsk, Siberia, in 2006 refreshed Tom’s pas­sion for Excellence.

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Recession Thoughts: Sacred Trust

To lead is to be respon­si­ble for the growth of your fel­low humans.

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War on Linearity

Think vs. Do.

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Personalization Is Important

Tom says put a per­son­al touch into any pre­sen­ta­tion to form an all-impor­tant connection.

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More On Brand You

Tom avers that tak­ing con­trol of your own career is not an option.

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Two Decisions a Year

Tom declares that your lega­cy is deter­mined by the peo­ple you leave behind.

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Building Success

Phi­los­o­phy of Dave Lin­iger (RE/MAX): Ensure the suc­cess of those who work for you.

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The Adaptive Organization

Hire for atti­tude, char­ac­ter, and proven team­work more than for skill.

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You Are Your Calendar

If your cal­en­dar does­n’t reflect your stat­ed pri­or­i­ties, you’re lying to yourself.

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Out-Read the Other Guy

Tom talks about a key to suc­cess: read­ing. Stay informed and devel­op ana­lyt­i­cal skills.

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Implementation Master

You can plan indef­i­nite­ly or move on to the busi­ness of imple­ment­ing the plan.

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Brand Equals Talent

In this video, Tom reminds us that brand­ing efforts depend on an empha­sis on the talent.

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Diversity Wins

The Dif­fer­ence, a book by Scott Page, avers that diverse groups often beat experts.

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Hold ‘Em and Fold ‘Em

In this video, Tom’s advice is to hang in longer than any­one else thinks is wise.

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Innovation Equality

Tom sug­gests you imple­ment an Inno­va­tion Equal­i­ty Day, when all depart­ments do R&D.

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The Power of “I’m Sorry”

Tom notes that in health­care a very lit­tle thing makes a BIG dif­fer­ence to patients.

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Advice on Writing and Communication

In this video, Tom dis­cuss­es writ­ing influ­ences and pub­lic speaking.

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Innovation in Large Companies

A ques­tion from web­site vis­i­tor Jack Webb, “Why don’t big com­pa­nies innovate?”

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Recession Secrets

Tom gives his advice on sur­viv­ing the reces­sion, and then thriving.

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PSF 33

The Pro­fes­sion­al Ser­vice Firm is one of Tom’s stan­dards of Excellence.

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Friedman

Tom culls 7 rules for glob­al­iza­tion from Thomas Fried­man’s book The World Is Flat.

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Legacy

Tom asks you to project your­self into the future and look back on your work’s impact.

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22 First Things before First Things

A list of what Tom feels should be your first priorities.

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73 Big Things

Find 73 of Tom’s fave tips in this Pow­er­Point, e.g., social media, pow­er of algorithms.

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Black Swan 44

From Nicholas Tale­b’s The Black Swan, Tom culled 44 lessons for thriving.

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Meetings

Tom says that meet­ings are what boss­es do.

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100 Ways to Succeed/Make Money, 1–50

The first half of the Suc­cess Tips. Also at ChangeTh­is.

Creativity Short Takes

Think­ing may be the most use­ful skill in years to come.

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The Business 12

One slide offers what Tom con­sid­ers 12 char­ac­ter­is­tics of suc­cess­ful businesses.

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It Can Happen Anywhere

Tom answers the ques­tion, “How can what you describe work in my lit­tle shop?”

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Moving Stuff Around

A slides pre­sen­ta­tion about how you can become a change agent by man­ag­ing spaces.

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Web World

In 2002, Tom called the Web “THE 100% SOLUTIONTHE WHOLE NINE YARDS.”

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Management Collective Behavior

The Arrange­ment of Human Affairs in Pur­suit of Desired Outcomes.

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First-line Supervisors

Tom tells why choos­ing first-line super­vi­sors is one of your most impor­tant decisions.

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Adding Value

Tom says you can’t com­pete with the biggest—instead set your­self apart. Be unique.

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Them vs. Us Master

A 16-slide snap­shot of what Tom sees as impor­tant for thriv­ing in uncer­tain times.

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The Brand Called You

The arti­cle that start­ed the per­son­al brand­ing move­ment, at FastCompany.com.

A Passion for Passion

Tom says, “Use the word ‘Pas­sion’ ” in busi­ness … often.

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Dramatic Difference

Gain the com­pet­i­tive edge in brand­ing your com­pa­ny by mak­ing it dra­mat­i­cal­ly different.

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Boomers and Geezers

Old­er peo­ple have more dis­pos­able income. Why do mar­keters large­ly ignore them?

The PSF++ Solution

Tom sug­gests your busi­ness can stand out in a crowd­ed mar­ket­place with ser­vices added.

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32 Customer Entanglement Strategies

32 ways to have cus­tomers who are more than engaged.

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New Millennium Master

Tom’s time­ly topics—from the year 2000! Some great insights for today.

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The “Have You” 50 plus XF 50

A Pow­er­Point of Have You 50 paired with XF (Cross-Func­tion­al) 50.