Excellence Now

The Works

Short Tour D’Horizon

Tom gives his view of the way the world of busi­ness works cir­ca 2005 and beyond.

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Execution/The “All-Important Last 95%”

Chap­ter 1, The Works. Exe­cu­tion  is where we should/MUST begin.

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EXCELLENCE (Or Why Bother at All?)

Chap­ter 2, The Works. Excel­lence is … “YOUR CHOICE. PERIOD.”

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The “Strategy First” Myth

Chap­ter 3, The Works. SEVEN (VERY) Ques­tion­able “Foun­da­tion Myths.”

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(REALLY!) First Things Before First Things

Chap­ter 4, The Works. Increase your ROI- in relationships.

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34 BFOs/Blinding Flashes of the Obvious

Chap­ter 5, The Works. So sim­ple you may have forgotten.

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People (REALLY!) First

Chap­ter 6, The Works. An essen­tial focus in an ever-chang­ing world of work.

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Tech Tsunami

Chap­ter 7, The Works. Soft­ware Is Eat­ing the World!

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Putting People First: A Moral Imperative

Chap­ter 8, The Works. Peo­ple devel­op­ment is HYPER-IMPORTANT.

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Small and Medium-Sized Enterprises

Chap­ter 9, The Works. Tom uses Ger­man Mit­tel­stand as exemplars.

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Innovate Or Die

Chap­ter 10, The Works. Pur­sue rapid inno­va­tion through­out your business.

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Nine Value-Added Strategies

Chap­ter 11, The Works. Stand out in the marketplace.

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DESIGN MINDEDNESS

Chap­ter 12, The Works. A “per­va­sive design mind­ed­ness” affects, “well, everything.”

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Professional Service Firm “Model” as “Cure All”

Chap­ter 13, The Works. Prof­it inter­nal cus­tomers too.

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The “Age of ‘BRAND YOU’/‘Me Inc.’ ”

Chap­ter 14, The Works. You MUST take charge of your own career.

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Women

Chap­ter 15, The Works (PPT). Mar­ket #1 For Every­thing AND the Most Effec­tive Leaders.

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Leadership: 46 Scattershot Tactics

Chap­ter 16, The Works. Improve lead­er­ship effectiveness.

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Pursue “Insanely Great”

Chap­ter 17, The Works. Extreme times call for extreme language—AND actions.

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Library of Best Quotes

Appen­dix, The Works. Tom’s selec­tion of wis­dom from others.

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