Kindness Is Free
The healthcare industry highlights the impact of kindness, with $0 investment.
Includes: Implementation, Corporate Culture, Managing By Wandering Around, Design.
Points from Skin in the Game, by John Hammergren, CEO of McKesson Medical Supply Corp.
Challenges for healthcare professionals with emerging patient consumerism.
From the book Automate This: How Algorithms Came to Rule Our World, by Chris Steiner.
These slides give Tom’s view of problems in the healthcare industry circa 2004.
Including chapters such as “And They Call It Science” and “Over-treatment.”
Healthcare Horrors and Hope
A look at quality of care, technology, and the importance of kindness.
Them vs. Us Master
A 16-slide snapshot of what Tom sees as important for thriving in uncertain times.