Excellence Now

Excellence

Discover Greatness

The nub of lead­er­ship is “helping/inviting oth­ers to ‘Dis­cov­er Their Great­ness.’”

PPT

Reductionist Leadership

A quick self-assess­ment test to rate your own lead­er­ship skills.

PDF

Great PSFs

What makes Pro­fes­sion­al Ser­vice Firms great: integri­ty, lis­ten­ing, and more.

PPT

41 Quotes

Tom’s Top 41 Quotes address atti­tude above all else as a key to Excel­lence.

PDF

100 Ways to Succeed/Make Money, 51–100

The sec­ond half of the 100 Suc­cess Tips. Also at ChangeTh­is.

PDF

Business Fundamentals

Tom lays out this one-page list of unchang­ing fun­da­men­tals.

PDF

PXX

Two slides. Open the file to dis­cov­er what PXX means!

PPT

Build Your Legacy

Since only your lega­cy lives on, you must con­scious­ly build it from day one.

Video

Action Summary

A short list of one-lin­ers to inspire imme­di­ate action.

PDF

Project Leadership Excellence

42 points of ref­er­ence for mea­sur­ing your project lead­er­ship skills.

PDF

Cup Challenge

What mes­sage would you put on the side of a cof­fee cup?

PDF

Ultimate Success Secrets

Respect, auton­o­my, and sky-high aspi­ra­tions are the attrib­ut­es that will bring you to suc­cess.

PPT

Jim’s Plus

Tom’s paean to small busi­ness, includ­ing steps to tak­ing on the big guys: “Wal­lop­Wal­mart.”

PPT

Tough Times

Tom’s advice for tough times: “Win With the ‘2Es.’ Exe­cu­tion. Excel­lence.”

PPT

The Work Matters

This PDF is from The Brawl With No Rules Series, 2002; the PPT, from 2006.

PDF

26 Passions—5 Damn Its

Here’s a peek into the evo­lu­tion of Tom’s think­ing.

PPT

Frontline Managers

In this video, long­time fan Dave Wheel­er asks how Tom came to focus on front­line man­agers.

Video

Tailoring Speeches

Tom’s answer to: “How do you tai­lor your speech to a dif­fer­ent audi­ence every time?”

Video

Inspiration

Tom replies to a ques­tion sub­mit­ted by web­site vis­i­tor Kei­th Clark about find­ing inspi­ra­tion on dif­fi­cult days.

Video

Bias for Action Video

Tom revis­its the first of the basics from In Search of Excel­lence.

Video

Be Extraordinary

For­mer Burg­er King chief Bar­ry Gib­bons says be any­thing oth­er than ordi­nary.

Video

Engage Your Brain

From Coyle’s The Tal­ent Code: You’re more effec­tive when engaged in your work.

Video

The 3H Video

Howard Schultz, Herb Kelle­her, Con­rad Hilton: Lessons for busi­ness suc­cess.Pow­er­Point, also.

Video

Organizational Excellence

Serve your exter­nal cus­tomers by serv­ing your employ­ees first. PPT also.

Video

World Business Forum

At the World Busi­ness Forum in Milan, 2013, Tom talks lead­er­ship. Video.

Passion!

Tom makes the case for hir­ing for pas­sion over expe­ri­ence.

Video

Excellence Always Video

If not excel­lence, what else should you be doing with your time, your life? Pow­er­Point, also.

Video

Boss-Free Implementation

Excel­lence. NO EXCUSES! Appen­dix 1. Exper­i­ment out of the boss’s sight.

PDF

Three-Minute Apologies

Per Tom, one of the most impor­tant prac­tices you can adopt is the apol­o­gy.

Video

The Basics 57

Fifty-sev­en ideas to take you “From Action to Excel­lence.”

PDF

Transformational Change

An out­line for dif­fer­en­ti­at­ing your busi­ness.

PPT

Mini Presentations

Includes: Imple­men­ta­tion, Cor­po­rate Cul­ture, Man­ag­ing By Wan­der­ing Around, Design.

PPT

Excellence Always, Stitched

Sev­en essen­tial pre­sen­ta­tions, stitched togeth­er.

PPT

The Soft Edge

Appen­dix 3, Excel­lence. NO EXCUSES! Tom’s fore­word to Rich Karlgaard’s book.

PDF

EXCELLENCE (Or Why Bother at All?)

Chap­ter 2, The Works. Excel­lence is … “YOUR CHOICE. PERIOD.”

PPT

Cross-Functional Excellence

There is no Excel­lence with­out cross-func­tion­al Excel­lence.

PPT

Professional Service Firm “Model” as “Cure All”

Chap­ter 13, The Works. Prof­it inter­nal cus­tomers too.

PPT

TIB (This I Believe) Long

Tom says: love the mess, work in Tech­ni­col­or, embrace deviance, etc.

PPT

Presentation Excellence

Appen­dix 5, Excel­lence. NO EXCUSES! Tips on how to con­nect to an audi­ence.

PDF

Sales 25

Thoughts on great sales­peo­ple. Longer: “Excel­lence Always, Stitched.” Also at ChangeTh­is.

PPT

Come to Believe

Get the ben­e­fit of Tom’s 40-plus years of study.

PDF

Tom Peters’ Lessons

Every­thing Tom learned about small busi­ness in the 25 years from 1981 to 2006.

PPT

Library of Best Quotes

Appen­dix, The Works. Tom’s selec­tion of wis­dom from oth­ers.

PPT

Quality 136

Qual­i­ty is the answer to “What’s the Point?”

PDF

Business Excellence in a Digital Age

Tom says busi­ness now is much the same as in 1982 when he co-wrote Search.

Video

Interviewing Excellence

How to con­duct an inter­view to get the best peo­ple into your orga­ni­za­tion.

PPT

What I’ve Done This Year

On day three of 2006, Tom describes the jour­neys he’s already tak­en.

PDF

Pursuit of Luck

Luck … owes a lot to max­i­miz­ing oppor­tu­ni­ties.—Lib­er­a­tion Man­age­ment

PDF

Excellence Oath & Credo

Serv­ing cus­tomers comes from serv­ing those who serve the cus­tomer.

PDF

The Memories That Matter

Tom’s thoughts on how you’ll look back on your lega­cy.

PDF

Innovation NEW—List

The basics from “Inno­va­tion NEW Short” in list form.

PPT

XF (Cross-Functional) 50

Tom says that cross-func­tion­al min­gling is essen­tial to suc­cess!

PDF

X2

Excel­lence Two: Tom describes two things he obsess­es about.

PDF

Equations

Man­age­ment as alge­bra­ic func­tions, e.g., S = ƒ(…); “Suc­cess is a func­tion of …”

PPT

Excellence Opener

Vis­it­ing Novosi­birsk, Siberia, in 2006 refreshed Tom’s pas­sion for Excel­lence.

PPT

Re-imagine Manifesto

Tomato TomA[h]to!” A list of “They say… I say” con­trasts. Also at ChangeTh­is.

PDF

Ulysses S. Grant

Lessons Tom gleaned from read­ing Grant by Jean Edward Smith.

PPT

Personalization Is Important

Tom says put a per­son­al touch into any pre­sen­ta­tion to form an all-impor­tant con­nec­tion.

Video

Two Decisions a Year

Tom declares that your lega­cy is deter­mined by the peo­ple you leave behind.

Video

Enterprise* (*At Its Best)

Orga­ni­za­tions exist to serve. Also at Change This.

PDF

Building Success

Phi­los­o­phy of Dave Lin­iger (RE/MAX): Ensure the suc­cess of those who work for you.

Video

209 Irreducibles

209 truths that Tom finds unde­ni­able, such as: “We all have cus­tomers.”

PDF

Leadership 50

An updat­ed “Lead­er­ship 50: All Bases,” these slides out­line lead­er­ship best prac­tices.

PPT

Five or Fewer Words to the Wise

Tom’s def­i­n­i­tions of excel­lence in 5, 4, 3, 2, or 1 words.

PPT

The Adaptive Organization

Hire for atti­tude, char­ac­ter, and proven team­work more than for skill.

PPT

Super TIB 25

Tom gives us the list of 25 truths he’s arrived at through­out his career.

PPT

Cause, Space, Decency

Sev­en slides on three essen­tial pri­or­i­ties.

PPT

Advice on Writing and Communication

In this video, Tom dis­cuss­es writ­ing influ­ences and pub­lic speak­ing.

Video

Excellence: The Continuing Search

Pin up this one page in your office, refer to it fre­quent­ly.

PDF

PSF 33

The Pro­fes­sion­al Ser­vice Firm is one of Tom’s stan­dards of Excel­lence.

PPT

Excellence Found

In this 40-slide set from 2004 known as X04, Tom gives 10 points of Excel­lence.

PPT

Legacy

Tom asks you to project your­self into the future and look back on your work’s impact.

PPT

Irreducibles209, Sales122, This I Believe Master

Get lots of info in this three-in-one Pow­er­Point.

PPT

PowerPoint Stuff

A mixed bag of sub­jects & quotes from Jack Welch, Nel­son Man­dela, and Moth­er Tere­sa.

PPT

Introduction to Re-imagine!

The main ideas of Tom’s book Re-imag­ine!

PPT

The Sales 89

First there were 25 tips; then 89; then 122. Try one pre­sen­ta­tion or all three.

PPT

Meetings

Tom says that meet­ings are what boss­es do.

PPT

100 Ways to Succeed/Make Money, 1–50

The first half of the Suc­cess Tips. Also at ChangeTh­is.

The Big 8

Tom’s 8 uni­ver­sal truths of excel­lence in orga­ni­za­tions, e.g., appre­ci­at­ing your peo­ple.

PPT

The Business 12

One slide offers what Tom con­sid­ers 12 char­ac­ter­is­tics of suc­cess­ful busi­ness­es.

PPT

Excellence Always

Though Tom wrote this PPT in 2006, it applies now and always.

PPT

It Can Happen Anywhere

Tom answers the ques­tion, “How can what you describe work in my lit­tle shop?”

Video

Thoughts on Tom Watson

Tom shares the secret of Excel­lence accord­ing to the founder of IBM.

Video

Organizations as Cathedrals

Tom claims that excel­lent orgs are “no less than cathe­drals.”

Video

In Search of Excellence

A 3-Gen­er­a­tion Report Card: 20 years from pub­li­ca­tion, Tom looks back.

PDF

Them vs. Us Master

A 16-slide snap­shot of what Tom sees as impor­tant for thriv­ing in uncer­tain times.

PPT

60 TIB* (*This I Believe)

Tom’s 60th birth­day inspired this list of beliefs.

PPT

Leadership 3

Three trea­tis­es on lead­er­ship: The Leadership50, The Leadership25, and Lead­er­ship­SHORT.

PPT

Collins

Tom out­lines a few dif­fer­ences between his think­ing and Jim Collins’s Good To Great.

PPT

A Passion for Passion

Tom says, “Use the word ‘Pas­sion’” in busi­ness … often.

PPT

Human Asset Development Manifesto

Tom says peo­ple are an asset, part of your path to suc­cess.

PDF

Shanghai 6-Step

Tom gives “all you need to know” in six (total!) steps.

PPT

Dramatic Difference

Gain the com­pet­i­tive edge in brand­ing your com­pa­ny by mak­ing it dra­mat­i­cal­ly dif­fer­ent.

PPT

Graniterock

An exam­ple of how to remind cus­tomers of just how Excel­lent your ser­vice can be.

Video

Leadership 50: All Bases

Tom’s 50 stan­dards for lead­ers, with more expo­si­tion than “Lead­er­ship 50”.

PPT

Education for the Third Millennium

Tom gives his view of what’s wrong with edu­ca­tion and how to improve it.

PPT

The PSF++ Solution

Tom sug­gests your busi­ness can stand out in a crowd­ed mar­ket­place with ser­vices added.

PPT

Beyond the Knowledge Economy

Re-imag­ine your business—with a focus on ser­vice to the cus­tomer.

PPT

32 Customer Entanglement Strategies

32 ways to have cus­tomers who are more than engaged.

PPT

The “Have You” 50 plus XF 50

A Pow­er­Point of Have You 50 paired with XF (Cross-Func­tion­al) 50.

Definition of Leadership

In this video Tom answers a ques­tion he hears fre­quent­ly.

Video